Chick-fil-A named Susannah Frost, the company’s current executive vice president for restaurant development and field operations, as president effective Oct. 1, according to a press release issued ...

Increased travel likely played a role in the c-store traffic boost, but additionally, consumers began to shift away from QSR chains to c-stores and value-oriented grocery stores during the quarter as ...

Flexible formats and multi-unit franchisees are speeding up the chain’s U.S. development, as it looks to reach 500 stores.

Kevin Bryla is the chief marketing officer of SpotOn, a software and payment technology company that works with restaurants. Tipflation, tip creep, and tip fatigue have recently become part of the ...

Restaurant brands that tie their loyalty programs into payment and ordering systems can increase convenience and personalization for customers.

By emphasizing price competitiveness with fast food, Brinker International’s flagship brand avoided the downturn that has plagued other full-service chains.

The expansion is another vote of confidence for the chain’s virtual brands at a time when competitors have pulled back from the concept.

The last few months have produced radically different outcomes at publicly traded restaurant brands, ranging from sinking sales at McDonald’s to Wingstop’s 28.6% comparable sales jump.

For several quarters, Starbucks has faced traffic and same store sales pressures, due a confluence of factors. Occasional customers have pulled back in the U.S. as a result of pricing, operational ...

Following Brian Niccol’s move to Starbucks, the chain’s long-tenured COO will lead the chain as the board of directors seeks a permanent CEO.