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WEBRetailBiz is a website that covers the latest trends, news and insights in the Australian retail industry. Find out about online retailing, offline retailing, marketing, finance, loyalty programs and more.
The rise of returns fraud and how retailers can mitigate it
WEB17 hours ago · According to a recent report from Loop, nearly two-thirds of Australian retailers (60 per cent) have experienced some type of returns fraud or policy abuse in the past 12 months. Indeed, Loop estimates that for every $100 in returned merchandise, retailers lose $10.40 to returns fraud. Nearly three-quarters (74 per cent) of Australian retailers say their company prioritises customer experience ...
How retailers can prevent fraud in an era of evolving AI
WEB17 hours ago · Retailers must invest in AI systems that are trained on high-quality data and continuously refined to minimise such false positives. Also, despite the advancements in AI, the human element remains crucial in fraud prevention. Human analysts can provide context and judgment that AI may lack, particularly in cases involving complex or unusual ...
How SMEs can navigate ATO debt challenges - retailbiz
WEB17 hours ago · At present it’s estimated that Australian SMEs owe between $30 to $40 billion in tax debt. Some of the key strategies of ATO debt collection that SMEs are encountering include: Director penalty notices: For certain tax debts, the ATO can hold company directors personally liable if an SME fails to repay its outstanding debts.
Stripe report uncovers fast expansion of the subscription economy
WEB15 hours ago · The subscription economy continues to be on a healthy growth trajectory with nearly half (46%) of Australian businesses planning investments in global expansion to reach new customers over the next 12 months, according to a new report from financial infrastructure platform for businesses, Stripe. Despite these plans, the new Billing report ...
Why mid-size enterprises must prioritise loyalty to drive long-term ...
WEB17 hours ago · Retailers use these programs to offer personalised rewards, encourage repeat purchases, and build strong relationships with their customers. Mid-size retailers can use loyalty programs to achieve a critical competitive edge by enhancing customer engagement, increasing retention, and driving long …
oOh!media announces expansion of retail media division
WEB1 day ago · by Emily Bencic September 18, 2024September 18, 2024. . oOh!media, Australia’s leading out-of-home company, has unveiled a major strategic expansion of its retail media division, broadening the focus to incorporate sales representation of retailers’ assets across stores, websites, apps, and off-platform channels such as Meta and Google.
Large Format Retail market reports record-breaking transaction …
WEB3 days ago · Following a strong 2023 with the sale of Chirnside Lifestyle Centre for over $50 million and Dan Murphy’s Shepparton for $13 million, 2024 has carried on the momentum as Colliers Retail Middle Markets has transacted Shepparton Retail Hub for over $11 million in February and the record-breaking sale of HomeCo Ballarat for $54 million in June.
The trends that will define the retail industry in 2024
WEBLearn how AI, in-store experiences, brand communities, sustainability, and personalisation will shape the retail industry in 2024. Retailbiz is a source of news, insights, and analysis for Australian retailers and their customers.
Retail the most trusted industry - retailbiz
WEBMar 13, 2018 · The survey identified our most trusted industry sectors and retail was ranked number one, followed by travel, charities and medical sectors. Among the top ten retailers to score with a positive NTS were JB Hi-Fi, Kmart, Bunnings and Aldi. And the top driver for trust is customer service with the highest aggregated drivers of trust coalescing ...
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